Quotations by Phil Crosby

19 Found
Displaying 1 through 19


Born: Friday, June 18, 1926
Died: Saturday, August 18, 2001 (75 years old)
Profession: Author
Nationality: American


A rule to live by: I won't use anything I can't explain in five minutes.
- Phil Crosby

Being convinced one knows the whole story is the surest way to fail.
- Phil Crosby
(Keywords: Being)

Change should be a friend. It should happen by plan, not by accident.
- Phil Crosby
(Keywords: Change, Friend, Accident)

Eliminating what is not wanted or needed is profitable in itself.
- Phil Crosby

If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
- Phil Crosby
(Keywords: Change, Planning, Today, Tomorrow, Will, World)

In a true zero-defects approach, there are no unimportant items.
- Phil Crosby

Making a wrong decision is understandable. Refusing to search continually for learning is not.
- Phil Crosby
(Keywords: Decision, Learning, Wrong)

No one can remember more than three points.
- Phil Crosby

Quality has to be caused, not controlled.
- Phil Crosby
(Keywords: Quality)

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
- Phil Crosby
(Keywords: Quality, Environment, Result)

Selecting the right person for the right job is the largest part of coaching.
- Phil Crosby
(Keywords: Coaching, Job, Right)

Slowness to change usually means fear of the new.
- Phil Crosby
(Keywords: Change, Fear)

Successful people breed success.
- Phil Crosby
(Keywords: Success, People, Successful)

The audience only pays attention as long as you know where you are going.
- Phil Crosby
(Keywords: Attention)

The great discoveries are usually obvious.
- Phil Crosby
(Keywords: Obvious)

Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
- Phil Crosby
(Keywords: Careers, Leaders)

We can spend our whole lives underachieving.
- Phil Crosby

You don't have to be noisy to be effective.
- Phil Crosby

You have to lead people gently toward what they already know is right.
- Phil Crosby
(Keywords: People, Right)







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